Effective Date: December 11, 2023

Overview

This Privacy Policy outlines how JH Law Group (referred to as “we”, “our”, or “us”) collects, uses, discloses, and protects information gathered through our website and digital communications. We are committed to protecting your privacy in compliance with the CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and other relevant privacy laws.

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1. Information Collection

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1.1 Personal Information

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We collect personal information necessary to provide and improve our legal services and communicate with you effectively. This includes:

• Contact Information: Name, address, email address, phone number.

• Demographic Information: Age, gender, language.

• Professional Information: Occupation, employer, education.

• Financial Information: Payment information when necessary.

• Legal Case Information: Relevant details about your legal matter.

• Other Information: Any additional information you voluntarily provide.

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1.2 Usage Data

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We automatically collect anonymous usage data to improve our website and services. This may include:

• IP address

• Browser type and operating system

• Referring website

• Pages visited and time spent on each page

• Device information

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1.3 Text Messages

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If you opt-in for SMS communication, we collect your phone number and the content of messages sent and received.

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2. Use of Information

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We use your information to:

• Provide, improve, and personalize our legal services.

• Communicate with you regarding your legal matter.

• Send marketing and promotional materials, including newsletters and updates (with your consent).

• Analyze website usage and improve user experience.

• Comply with legal and regulatory requirements.

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3. Sharing and Disclosure

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We may share your information with:

• Service providers who assist us in providing legal services and operating our business (under confidentiality agreements).

• Government and law enforcement agencies as required by law.

• Third-party marketing partners (only with your explicit consent).

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We will not sell or rent your personal information to third parties without your consent.

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4. CAN-SPAM and SMS Compliance

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We adhere to CAN-SPAM and TCPA regulations when sending marketing emails and SMS messages. This includes:

• Providing clear opt-in and opt-out mechanisms.

• Including accurate and verifiable contact information.

• Honoring all opt-out requests promptly.

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5. Data Security

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We implement robust security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure encryption protocols for data transmission.

• Firewalls and intrusion detection systems.

• Regular security audits and updates.

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6. Data Retention

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We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will then securely dispose of your information in accordance with applicable regulations.

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7. Children’s Privacy

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Our services are not directed towards children under the age of 16. We do not knowingly collect personal information from children under 16.

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8. Policy Updates

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We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or by direct communication.

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9. Contact Information

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For any questions or concerns regarding this policy, please contact us at:

• Email:

• Phone: (502) 526-5868

• Postal Address: 12910 Shelbyville Road, Suite 124, Louisville, Kentucky 40243

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10. Your Rights

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You have the right to:

• Access your personal information.

• Correct any inaccuracies in your personal information.

• Delete your personal information.

• Restrict the processing of your personal information.

• Object to the processing of your personal information.

• Withdraw your consent to the processing of your personal information.

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To exercise these rights, please contact us at the information provided above.

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11. No Legal Advice

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The information provided on our website and through our services is for informational purposes only and does not constitute legal advice. You should consult with an attorney for legal advice specific to your situation.

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12. External Links

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Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any website you visit.